top of page

FAQ

1. What is AquaFlo Hydration?

  • AquaFlo Hydration offers premium bottled water for your hydration needs. Our products are sourced and packaged to ensure the highest quality and freshness.

2. How do I place an order?

  • Simply browse our website, select the items you wish to purchase, and proceed to checkout. You’ll be prompted to enter your shipping details and payment information to complete your order.

3. Can I change or cancel my order after it’s been placed?

  • Once your order has been confirmed, we begin processing it right away. Unfortunately, we cannot cancel or modify orders after they are placed. Please make sure all details are correct before completing your purchase.

4. How can I track my order?

  • After your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery.

5. What are the shipping costs and delivery times?

  • Shipping costs vary based on your location and the size of your order. Delivery times are estimates and depend on the shipping method chosen. You can calculate the shipping costs and estimated delivery times during checkout.

6. Do you offer international shipping?

  • Currently, we only offer shipping within the United States. We do not ship internationally at this time.

7. What is your return policy?

  • Due to hygiene and safety concerns, we do not accept returns or exchanges on bottled water. However, if you receive damaged or incorrect items, please contact us within 7 days, and we will assist you with a refund or replacement.

8. What payment methods do you accept?

  • We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, etc.) and PayPal.

9. How can I contact customer service?

  • You can contact us via email at [insert contact email] or through our website’s contact form. We aim to respond to all inquiries within 24 hours.

10. Are my personal details safe?

  • Yes, we take your privacy seriously. We use secure encryption technology to protect your personal and payment information. For more details, refer to our Privacy Policy.

11. Do you offer discounts or promotions?

  • We occasionally run special promotions and offer discounts. Be sure to subscribe to our newsletter to receive updates on current deals and offers.

bottom of page